Human Services &
Case Management
that doesn't suck

A CRM platform that helps you track every interaction, manage care coordination, programs, shelter beds, prove your impact, and more—all in one platform designed for organizations that serve people.

Simple pricing starting at $100/month
Share with partner agencies when needed
Free Help app for neighbors seeking assistance

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Why teams switch

We built Neighbor Solutions
because other platforms fell short

Traditional tools make simple tasks complicated.

Built for Care, Not Just Compliance

Enterprise software is expensive, complicated, and designed for government requirements—not for the messy reality of serving neighbors.

Neighbor Solutions is built for care first.

More Time Helping, Less Data Entry

Hours entering the same information multiple times. Staff are drowning in paperwork instead of actually helping neighbors.

Neighbor Solutions streamlines your workflow.

Prove Your Impact Effortlessly

Funders want data you can't easily provide. Reporting takes days of manual work. You know you're making a difference but can't show it.

Neighbor Solutions makes reporting effortless.

What We Do

A Comprehensive Technology Platform

More than a simple CRM - a Care Relationship Manager

You need a system built for nonprofits with decades of nonprofit experience. A business CRM for "customers" doesn't work for a nonprofit serving neighbors with unique needs.

Program Enrollments

Streamline enrollment processes with custom intake forms, automated workflows, and real-time tracking of participant engagement across all programs.

Workflows

Visual workflow builder with conditional logic, automated task assignments, status tracking, and multi-step approval processes.

Real-Time Insights

Customizable dashboards with live data visualization, KPI tracking, and interactive charts for instant insights into program performance.

Resource Directory

Centralized service catalog with real-time availability, detailed service descriptions, eligibility criteria, and automated referral tracking.

Care Coordination

Multi-agency collaboration tools with shared care plans, cross-organization communication, and coordinated service delivery.

Assistance Tracking

Monitor service delivery, measure impact metrics, track long-term outcomes, and generate comprehensive impact reports for funders.

Case Management

Comprehensive case tracking from first contact to successful outcomes with customizable workflows, document management, and progress monitoring.

Alerts & Incidents

Configurable real-time alerts for critical events, automated email/SMS notifications, escalation rules, and incident response workflows.

Shelter Management

Real-time bed tracking, reservation system, check-in/out management, occupancy analytics, and waitlist management.

A.I. integration

Our A.I. turns a case manager into a superhero. It can summarize thousands of records and case notes in seconds, keep your team focused on the priorities, and be the genius for referrals.

Remote & Street Outreach

Whatever you call it, Neighbor Solutions empowers your team to work in remote areas tracking the services and relationships that matter.

Who We Help

Bring every partner together to be part of the solution.

Citizens

Enhances community involvement and ensures accurate data through deduplication, leading to more effective outreach efforts.

First Responders

Reduces burden on emergency services, allowing first responders to focus on critical situations while ensuring individuals still receive appropriate care.

Coalitions & Non-Profits

Improve collaboration among service providers and ensure resources are directed where they are needed most, resulting in better care for individuals.

CoCs & Municipalities

Drive data-driven decisions regarding strategic resource allocation enhancing system efficiency and effectiveness.

Citizens

Enhances community involvement and ensures accurate data through deduplication, leading to more effective outreach efforts.

First Responders

Reduces burden on emergency services, allowing first responders to focus on critical situations while ensuring individuals still receive appropriate care.