Success Stories

    Real Results from Real Organizations

    See how nonprofits and municipal agencies are transforming their impact with Neighbor Solutions. These aren't projections—they're proven outcomes.

    OurCalling

    +60 StaffDallas, TXNavigation Center and Street Outreach for the unsheltered homeless community
    Neighbor Care

    Challenge

    OurCalling serves +10,000 unsheltered neighbors each year in their navigation center and in thousands of locations across Dallas County. They needed a robust system to track the people they serve and the programs they operate, and to measure inputs, outputs, and outcomes with real-time dashboards.

    Solution

    Neighbor Solutions empowers OurCalling to get a substantial number of people off the streets. The use of A.I. in the system helps them match each person to the right exit plan in housing, recovery centers, rehabs, boarding homes, group homeless, detox, sex trafficking recovery centers, domestic violence centers, and more.

    Results

    29%
    Increase in neighbors exiting homelessness
    +10,000
    Neighbors served (and tracked) each year
    1,324
    Neighbors exited homelessness in 2025
    +3,000
    Resources distributed with accountability each week

    "Neighbor Solutions is the best CRM for nonprofits - hands down. We could not do the work we do without it. "

    — Pastor Wayne Walker, Founder & CEO

    Overall Impact

    OurCalling gets more people off the streets than many much larger organizations. They serve +10,000 people each year. They can track over 5,000 street outreach interactions, in addition to over 20,000 interactions in the facility.

    Collin County Homeless Coalition

    28+ nonprofits Collin County, TXCoalition
    Neighbor Connect
    Neighbor Care

    Challenge

    The Collin County homeless coalition wanted to utilize the resource directory app across the county. Using this singular tool, they could coordinate with other nonprofits serving people experiencing chronic homelessness.

    Solution

    Deployed Neighbor Solutions gave them one source of truth - a singular, accurate, and mobile resource directory. They can now see where people are looking for resources, the impact of search data, and track activity reports.

    Results

    47
    Agencies coordinate resource discovery
    373,669
    Annual referrals provided through the app
    1026
    Average referrals per day
    436
    Individuals found domestic violence support

    "If you're not tracking data you're not serious about helping people."

    — Rick Grady, President

    Wiseman Ministries, Inc

    7 LocationsHenderson, TXMulti-Site Recovery Centers
    Neighbor Care

    Challenge

    Wiseman Ministries, which has grown to seven distinct locations, needed a single solution to coordinate programs, and track results.

    Solution

    Implementing Neighbor Solutions has brought cohesion to disparate programming. We were previously trying to use Charity Tracker. However, Neighbor Solutions was so much better, faster, cheaper, and more intuitive for our teams.

    Results

    15+
    Key metrics tracked in real-time
    40%
    Annual cost savings
    30%
    Improvement in staff participation
    50%
    Reduction in reporting and data entry

    "Neighbor Solutions was so much better, faster, cheaper, and more intuitive for our teams."

    — Senior Program Director

    Overall Impact

    Saved 40% by switching from Charity Tracker and gained 50% efficiency on data entry and reporting, along with clarity on historical program performance insights.

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