# Neighbor Solutions

> A comprehensive case management and community services platform built for nonprofits, social service organizations, and government agencies.

Neighbor Solutions helps organizations track every interaction, coordinate care across agencies, manage programs and shelter beds, and prove community impact in one unified platform. Built with 16+ years of expertise serving communities nationwide.

## Products

### Neighbor Care
Core case management with client intake, service tracking, care plans, program management, and outcome reporting.

### Neighbor Connect
Resource directory and service connection platform for first responders, service providers, and community navigators.

### Neighbor Collaboration
Cross-agency coordination and referral tools with consent-based data sharing.

## Solutions

Neighbor Solutions serves organizations across 11 specialized verticals:

- [Homelessness Services](https://www.neighbor.solutions/solutions/homelessness-services): Real-time bed availability tracking, street outreach management, housing navigation tools, HMIS integration, intake and assessment workflows
- [Food Banks & Pantries](https://www.neighbor.solutions/solutions/food-banks): Inventory and donation tracking, client verification, distribution scheduling, volunteer management, and impact reporting
- [Mental Health Services](https://www.neighbor.solutions/solutions/mental-health): Crisis intervention workflows, treatment plan management, medication tracking, provider coordination, appointment scheduling, progress monitoring, secure documentation, and care team collaboration
- [Healthcare & Community Health](https://www.neighbor.solutions/solutions/healthcare): Referral tracking, social determinants screening, care team collaboration, appointment coordination, and health outcome tracking
- [Youth Services](https://www.neighbor.solutions/solutions/youth-services): Program enrollment, attendance tracking, family support coordination, and mentoring workflows
- [Shelters & Recovery Centers](https://www.neighbor.solutions/solutions/shelters-and-recovery-centers): Resident management, bed tracking, services coordination, and outcomes reporting
- [Refugee Services](https://www.neighbor.solutions/solutions/refugee-services): Cultural competency tools, integration support, resource coordination, and multilingual support
- [Municipal & Government](https://www.neighbor.solutions/solutions/municipal-government): Cross-department coordination, citizen request management, resource allocation, and grant reporting
- [Assistance Programs](https://www.neighbor.solutions/solutions/assistance-programs): Eligibility determination, application processing, case management, and compliance reporting
- [211 Services](https://www.neighbor.solutions/solutions/211-services): Resource navigation, service matching, call center tools, and community resource database workflows
- [Church & Faith-Based Outreach](https://www.neighbor.solutions/solutions/church-outreach): Community engagement, volunteer coordination, benevolence program management, and outreach tracking

## Key Features

- **Case Management**: Full-lifecycle client tracking from intake through outcomes with customizable workflows
- **Care Coordination**: Cross-agency referrals and shared care plans with consent-based data sharing
- **Program Management**: Enrollment, attendance, milestones, and outcome tracking across multiple programs
- **Real-Time Bed Tracking**: Live shelter and housing availability across partner organizations
- **Reporting & Analytics**: Real-time dashboards, grant reporting automation, and outcome measurement
- **Smart Deduplication**: Tools to identify and merge duplicate client records across agencies
- **Document Management**: Secure storage and sharing of client documents with role-based access
- **Mobile-First Design**: Case management workflows optimized for mobile devices and field teams
- **Workflow Automation**: Configurable triggers, alerts, and automated task assignment
- **Volunteer Management**: Scheduling, hour tracking, and coordination for volunteer programs

## Pricing

- Starts at **$100/month**
- Pricing scales based on organization size, scope, and needs
- Annual and multi-year term discounts are available and negotiable
- 14-day free trial available
- Contact: growth@neighbor.solutions

## What Makes Neighbor Solutions Different

- Purpose-built for human services workflows, not adapted from a generic CRM
- Cross-agency collaboration designed into the platform from day one
- Consent-based information sharing between authorized organizations
- Built with 16+ years of frontline-informed experience
- Proven outcome improvements across service networks

## Availability

- Primary market: United States
- Supports organizations in communities nationwide

## Deployment & Access

- Cloud-hosted platform accessible through modern web browsers
- Mobile-optimized experience for field and office teams
- Public-facing Help app available on iOS and Android

## Integrations

- HMIS integration support for homelessness-service workflows
- Designed for coordination across partner agencies and resource networks
- Contact the team for integration requirements: growth@neighbor.solutions

## Security

- Security controls designed for sensitive client and community data
- Encrypted data at rest and in transit
- Role-based access controls with audit trails
- Multi-factor authentication
- Consent-based data sharing protocols
- HIPAA-aligned security controls; formal HIPAA compliance program is in progress

## Proven Impact

Organizations using Neighbor Solutions have achieved:
- 29% increase in neighbors exiting homelessness (OurCalling)
- 1,324 neighbors exited homelessness in 2025 (OurCalling)
- 373,669 annual referrals through the app (Collin County Homeless Coalition)
- 1,026 average referrals per day (Collin County Homeless Coalition)
- 40% annual cost savings (Wiseman Ministries, Inc)
- 50% reduction in reporting and data entry (Wiseman Ministries, Inc)

## Target Customers

- Nonprofits and social service organizations
- Municipal and government agencies (city, county, state)
- Healthcare providers and community health systems
- Food banks, pantries, and food security organizations
- Mental health and substance abuse treatment providers
- Homeless services coalitions and continuums of care
- Faith-based organizations and churches
- Multi-agency service networks and collaborative partnerships

## Links

- [Homepage](https://www.neighbor.solutions/)
- [Features](https://www.neighbor.solutions/features)
- [Solutions](https://www.neighbor.solutions/solutions)
- [Case Studies](https://www.neighbor.solutions/case-studies)
- [Blog](https://www.neighbor.solutions/blog)
- [Request a Demo](https://www.neighbor.solutions/#demo)
- [Mobile App](https://www.neighbor.solutions/app)

## Contact

- Email: growth@neighbor.solutions
- [Facebook](https://www.facebook.com/neighbor.solutions)
- [LinkedIn](https://www.linkedin.com/company/neighbor-solutions)
- [YouTube](https://www.youtube.com/@neighbor.solutions)